Terms & Conditions + Privacy Policy

 
 

Privacy Policy

Effective date: August 21, 2025

Feedbot (“we”, “us”, or “our”) respects your privacy. This policy explains what we collect, how we use it, and what choices you have. It applies to our website/app and to the Feedbot Chrome extension (together, the “Services”).

What we collect

  • Account email only. When you sign in with Google, we receive and store your Google account email to create and maintain your account. We don’t collect your name, contacts, or any other profile data unless you explicitly give it to us.

  • No WhatsApp data. We do not collect, store, or transmit your WhatsApp messages, media, contacts, groups, or activity. Processing related to WhatsApp happens locally on your device/browser.

Where processing happens

  • Client-side by design. Message preparation, sending, templating, and automations run on your device/browser. We don’t route your WhatsApp content through our servers. If you choose to connect your own systems (e.g., via your CRM or webhook you control), any data flow is between your systems and WhatsApp; our servers still don’t store your WhatsApp content. (Your knowledge base mentions optional API/webhooks—these are customer-controlled integrations.) (FeedBot)

How we use your email

  • To create and secure your account, provide support, and send essential service notices (e.g., login emails, critical updates).

  • We don’t sell or rent your data. We don’t use your email for unrelated marketing unless you explicitly opt-in.

Chrome extension data

  • The extension operates on pages you open (e.g., web.whatsapp.com) to help you perform actions you request (bulk send, schedules, etc.). Content accessed by the extension is processed locally and isn’t uploaded to us. The extension belongs to FeedBack Software LTD (as listed in the Chrome Web Store). (Chrome Web Store)

Independent from WhatsApp

Feedbot is an independent platform and is not affiliated with WhatsApp Inc. or Meta. You must follow WhatsApp’s terms and applicable anti-spam laws when using our Services. (FeedBot)

Data retention

  • We keep your account email while your account is active. If you delete your account or ask us to remove it, we delete your email from our active systems within a reasonable period unless the law requires retention.

Security

  • We apply reasonable technical and organizational measures appropriate to the minimal data we hold (your email). No system is 100% secure, but we work to protect your information.

Your rights

Depending on where you live, you may have rights to access, correct, or delete your personal data (your account email). Contact us to exercise these rights.

Children

Our Services are not intended for children under 16. If you believe a child provided us an email, contact us and we’ll remove it.

Changes

If we change this policy, we’ll post an updated version with a new effective date.

Contact

For privacy questions or requests, email [email protected]. (FeedBot)

Terms & Conditions

Effective date: August 21, 2025

These Terms govern your use of Feedbot’s website/app and Chrome extension (the “Services”). By using the Services, you agree to these Terms.

1) Your account

  • You must provide accurate information and keep your login secure. You are responsible for how your account is used.

  • You sign in with Google; we store your email to operate your account.

2) What Feedbot does—and doesn’t

  • Feedbot provides tools to help you send and manage WhatsApp communications from your device/browser.

  • Client-side operation: Message handling and automations run locally on your device; we don’t store your WhatsApp content or contacts.

  • No affiliation: We aren’t affiliated with WhatsApp Inc. or Meta. (FeedBot)

3) Your responsibilities

You must:

  • Use the Services only for lawful purposes.

  • Comply with WhatsApp’s terms, anti-spam/telemarketing laws, privacy laws, and opt-out requirements.

  • Obtain any necessary consent from recipients before sending messages and honor opt-out requests promptly (your knowledge base includes opt-out tools). (FeedBot)

  • Not misuse the Services (no harassment, illegal content, malware, scraping, or attempts to circumvent WhatsApp’s protections).

4) Integrations & APIs

If you connect your own systems (e.g., CRM, webhooks) to trigger messages, you control those systems and the data flows. You are responsible for data sent through your integrations. (FeedBot)

5) Availability & changes

We may modify, suspend, or discontinue features at any time. We may also update these Terms; continued use means you accept the updated Terms.

6) Intellectual property

The Services, software, and content we provide are owned by us or our licensors. You get a limited, non-exclusive, revocable license to use the Services in accordance with these Terms.

7) Warranties & liability (plain-English version)

  • No warranties. The Services are provided “as is.” We don’t promise they’ll be error-free or uninterrupted.

  • Limits. To the extent permitted by law, we won’t be liable for indirect, incidental, or consequential damages, or any loss of profits, revenues, data, or goodwill. Our total liability for any claim related to the Services will not exceed the amount you paid to us for the Services in the 12 months before the claim (or $0 if you didn’t pay).

8) Termination

We may suspend or terminate access if you violate these Terms or use the Services in a way that risks harm to others or to our infrastructure. You may stop using the Services at any time.

9) Governing law

These Terms are governed by the laws of the State of Israel, and courts in Tel-Aviv–Yafo shall have exclusive jurisdiction, unless applicable law requires otherwise.

10) Contact

Questions about these Terms? Email [email protected]. (FeedBot)